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Rating 4.1/5 from 53 users.
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Today was 6th visit since Lockdown 3 started, when we discovered this place. The food is consistently excellent and makes up for not being able to use my normal sushi haunts in the City.
First off is the price while ordering. My order said £35 at order but then ended up paying 42. Food arrived cold and tempura was very soggy. Then there's the katsu curry. For that price I expected more.. it tasted good but lacked quantity.
The order is half an hour late and we can’t contact you
Hot and nice
Online order accepted, money taken, but the food never actually arrived. Could not get an answer from the restaurant, despite trying upwards of 15 times to contact them. Shocking.
Delivery was an hr late so we sent it back. Unacceptable.
Great food as always!
Rafael Atiencia Lara
CANCEL MY ORDER
Very poor Customer Service and very expensive for a 2 hour delay in delivery. Very dismissive to my teenage daughter who tried calling 2x to check on status, told 15 min each time. Finally when I called, I was told I would be given 50% discount on the order. This has never happened . Food was better than expected after waiting so long, but I will never order from Sushi World again just out of principle.
VERY POOR CUSTOMER SERVICE! I made a £30 over order and selected the free chicken katsu salad offer which wasn't delivered. Quiet annoying because I would have been happy to pay to order more food. I called them to let them know and they told me " We will give it to you in your next order darling" and hung up the phone
One of the things I really miss from getting to work in central London is veggie katsu curries I used to regularly have there for lunch. And now I've found a perfect variant of that at my local Japanese place - Sushi World. Their pumpkin katsu curry is yum-yum.
Food was good, delivery on time. Problem we had was a missing item. As per information on the website if order is over £25 you supposed to get free item (you can pick one from two options). We never got our and it's all seems like a marketing trick to get you to order directly from them not through other platforms. Not impressed.
azahara rodriguez ramos
Delicious food as always, however it was over 10mins late meaning some of the hot food was getting cold.
Have ordered from them 3-4 times and usually it’s very swift and the sushi itself is fresh, and good quality. The mixed sushi is good quality especially for the price
I thought that I was getting the free Gyoza and Katsu as I spent over a certain amount - can I ask why it didn't come?
Ordered a katsu curry amongst other stuff, was with friends so wasn’t the cheapest of orders, waited over 2 hours, called the restaurant who answered and immediately hung up (this happened several times) finally the food arrived, the curry was cold and raw, did not realise until we had consumed some of it, three of us was violently sick 4 hours later, called the restaurant the next day as it was closed by the time we noticed, because it was delivered so late!! to be told the manager would call me back (he didn’t) called again to ask for managers name (would not tell me) was rudely spoken too and hung up on!! DISGUSTING restaurant, RUDE staff, Do NOT buy from here!!!
BEWARE!! I ordered online and after 2 hours waiting the order NEVER arrived and staff did not answer the phone. Never order from this place-they are stealing your money!!!
I made a note not to use the intercom but the driver ranged regardless.
C E Anderson
Always lovely 🙂
Always delicious, thank you guys for cooking. You are amazing :)
Food was great, quality of service very very slow. Had to wait for the delivery for an 1 hour 14 mins. When I called the staff I talked to was dismissive to wait for 10 mins more. Pass 10 mins, I inquire and expressed my frustration and he said Im lucky that they accepted my order because they’re busy. Making me feel that it was my fault for ordering, I didn’t feel any sense of remorse or understanding, not even a sorry. What a disappointment.
Food was great 👍
Crisanto Christopher Sanares
My first time to order and never did disappoint. As a sashimi lover, and Japanese food crazy, I like how it was packaged and handled and delivered within the given time frame...
Always friendly, amazing quality food, great value.
Very nice uramakis, reasonable prices and good amounts of salmon and avocado in our favorites ones, would recommend!
The sushi is nice and fresh but it would be nice if they come on time i know its busy but they should arrange times accordly other than happy with food
When I ordered from my previous flat in North Greenwich the food was always in time or early This time maybe because is a new building it took way longer than I was expecting and my husband was starving. However, the food was amazing as always Thank you driver for your patience I hope next time the building will be easier to find
Bear in mind that I'm Japanese, therefore probably more demanding than most other customers. Having said that, the rice pieces are too big and lumpy, fish slices too thin. Even Sainsbury's sushi counter sells better stuff than this. Delivery was 45 minutes later than stated. Not a bad ready meal option for an emergency, but in no way great.
Not very fresh
Quality of food is amazing! The delivery time is an hour so order promptly. I ordered the sashimi set and tuna and salmon set. It tasted fresh and amazing. I’m so happy I have found this sushi place. The delivery driver KA is very nice! I ordered on my way home from work and he got there earlier than expected and waited 10 minutes patiently! The second time he delivered again was very nice and didn’t bang on my door like most delivery drivers. He is very pleasant. Great food and great delivery service! Highly recommend.
My driver Ke. (Or maybe his name was Ka) was 20 min earlier than expected. Really good service Ke. Thank you for that The food delicious as always I've ordered: California & Green Dragon Rolls - fantastic
If possible extra ginger please
Great food Takesxa bit ling the delivery, but is fresh
Great place. Good to see quality delivery sushi places opening up!